EMERGENCY USE ONLY
(Refer section 72(1, 2, 3 & 4) of Residential Tenancies Act 1997)

PLUMBER:

Ochre Plumbing: Scott Orr 0418 178 215
Renaissance Plumbing: Robert Soliman 0414 799 500 (Available Christmas Period)
Renaissance Plumbing: Renzo Zanella 0411 409 362 (Available Christmas Period)
Renaissance Plumbing Office: 9336 7722

ELECTRICIAN:

Kerrie Elextrics: John 0418 582 656
Comm-Way Elextrical: Vic Russo 0408 373 248
Elecorp Pty Ltd: Anthony 0412 037 094, Robert 0425 826 917
Westgate Electrical: Scott 0409 705 616, Tim 0411 795 300 (Available Christmas Period)

LOCKSMITH:

Capital Locksmiths: Mark 0409 011 104 (Available Christmas Period)

CARPET:

          J-Mel: Geoff 0408 386 162 (Available Christmas Period)

HANDYMAN:

JMJs Maintenance: Matt 0409 382 907
Jason's High Maintenance: Jason 0413 245 229 (Available Christmas Period)

What Counts as an Urgent Repair?

A tenant may arrange for urgent repairs provided all reasonable steps have been made to contact the Landlord/Agent (see section 1 above). An urgent repair is any work needed to fix as per the list below:
A burst water service
A blocked or broken lavatory system
A serious roof leak
A gas leak
A dangerous electrical fault
Flooding or serious flood damage
Serious storm or fire damage
A failure or breakdown of any essential service or appliance provided for hot water, water, cooking, heating or laundry
A failure or breakdown of the gas, electricity or water supply
Any fault or damage that makes the rented premises unsafe or insecure
A serious fault in a lift or staircase in the rented premises

Tenants Rights and Duties regarding Urgent Repairs
(As Per Residential Tenancies Act 1997-Act# 109/1997 S72) 

1. A tenant may arrange for urgent repairs to be carried out to the rented premises if:
(a) the tenant has taken reasonable steps to arrange for the landlord or the landlords' agent to immediately carry out the repairs; and (b) the tenant is unable to get the landlord or agent to carry out the repairs.
2. If the tenant carries out repairs under sub-section
(a) the tenant must give the landlord 14 days written notice of the repairs carried out and the cost; and
(b) the landlord is liable to reimburse the tenant the reasonable cost of the repair or $1000.00, whichever is less.
3. If urgent repairs are required to an item that uses or supplies water and that does not have at least an A rating and that item cannot be repaired, the tenant may replace it with an item that does have an A rating.
4. This section does not apply to fixtures, furniture or equipment supplied by the tenant.

Office Hours

Monday to Friday: 9.00am - 5.30pm
Saturday: 9.00am - 2.00pm 
Closed all public holidays
Closed Christmas Period 23rd December 2009 - Re-Open 6th January 2010

Important Telephone Numbers

City of Moonee Valley  9243 8888

City of Melbourne  9658 9658

Hume City Council  9205 2200

City of Maribyrnong  9688 0200

Yarra Valley Water  131 721

City West Water   131 971

Direct Connect   1300 664 715

Police/Fire/Ambulance  000